FAQs
- What are “fan packs”?
- Holiday Order Deadlines
- How soon will my order ship?
- How do you fulfill pre-orders?
- How do I track my order after it ships?
- What is your returns policy?
- Am I able to cancel my order or edit my shipping address?
- Where can I review a size chart?
- Why does my tracking say "Label Created" but hasn't updated yet?
- What are your support hours?
- How do I reset the password on my store account?
- Digital download support
- How are shipping charges calculated?
- Do you charge sales tax?
- Promotional codes/Discounts
- Is it safe to use my credit card?
- How do I create a store account?
- What forms of payment do you accept?